ITIL V3 Training Scheme - Is it Already Failing?
In the summer of 2007, the Office of Government Commerce (OGC) launched the new version of its best practice framework for Service Management - known as ITIL (R) V3 - and since then, has been busy putting its new qualifications scheme into place. The new top-level certification for the latest version is known as the ITIL Expert qualification.
It appears from figures recently published regarding the take-up of ITIL training however, that the new scheme may be already scuppered before it starts. The figures show a high demand for the V3 Foundation course, but almost no demand for the newer capabilities and lifecycle courses.
It is not really that surprising when you come to think about it because to qualify for the new ITIL Expert certificate, candidates now need to complete a very challenging curriculum of modular courses. Whereas the old V2 Service Sanager qualification took only 13 days, the new replacement qualification takes from 22 to 27 days to complete.
The new scheme, with its existing three levels of training - and a future fourth level planned - may be good for examination institutes and training providers, but is it really what the market wants? Well, at present, people seem to be voting with their feet, so to speak, by simply not attending the intermediate courses.
Also, whilst the old V2 qualifications scheme is still running, it makes little sense for people to pursue the new route to the professional qualification when you can also get it through the V2 route simply by doing a bridging course at the end. And this track is not only cheaper, but quicker and more convenient for most people.
So APMG really need to get their thinking-caps on to determine what can be done to rectify the situation. One thing that really needs to be considered soon is the shutting-down of the version 2 scheme. Thats what needs to happen as a matter of some urgency if the new scheme is to be taken more seriously by delegates and training providers alike.
Comments(0)